So, our kindred spirit Alex Hillman wrote this very very fantastic post on the difference between a “Community Manager” mindset and a “Tummeler” mindset.
Community Managers do things for the community. Tummelers create an environment to connect people to each other:
While a Tummler has the same objective – to encourage people participating in the dance floor – Tummlers take a very particular approach to “warm” the crowd.
They cruise the party. They listen, and they observe. They ask questions, and they earn trust.
They meet people at the edges of the crowd, connect with them, and then slowly help those people discover their own way into the mix.
Like a human KitchenAid fitted with a special invisible paddle designed for coaxing empathy out of almost anyone, a Tummler stirs, blends, & incorporates the people they encounter with each other.
And a Tummler actively seek to stay out of the spotlight for more than a few minutes at a time, or however long is actually necessary.
Alex makes the point that Tummelers nurture a network–where community members create value by interacting with each other:
- How can we use the community call / community lunch to nurture a more “tummel-y” mindset? (If you agree that’s something we should do ).
- When do we feel like we’re doing things for a community, and when do we feel like we are empowering connections?
- What’s an example of a Tummel-y aspect of some P2PU learning experience? One that’s more “Cruise-Director’y”?
- Curious about what you all think about value in terms of peer learning. Maybe we should ask our communities what they think the value is?